A website is only the part you can see. Most small and mid-size organizations don’t have an
IT team to stand up a domain, wire forms to a spreadsheet, choose a donation platform, or keep email working
when DNS changes. For Center X, I owned all of it — strategy through hosting — so
the client never had to coordinate a registrar, a developer, a forms vendor, and a payments tool on their own.
Inquiry & waitlist forms — non-clinical by design
After weighing Google Forms, Airtable, Tally, and Fillout (generous free tier,
unlimited forms from one account), I built the Waitlist Inquiry, Volunteer Interest, and General
Contact flows — each routing to a tracked destination (Sheets/Airtable) with category and source tags.
Deliberately limited to basic contact, service interest, and a short inquiry, with explicit
“please don’t submit medical details” copy.
A HIPAA-ready path — without slowing launch Future
Because the public forms collect no protected health information, the marketing and fundraising site
shipped now. The form is a swappable module: when Center X needs real clinical intake, it moves to a
BAA-signing vendor — Jane App for a PT/OT practice, IntakeQ/PracticeQ,
or Jotform HIPAA — separate from the marketing site. (Healthcare judgment carried
over from FDA-cleared medical devices at Dexcom.)
Donations & donor CRM — live
After comparing PayPal, Zeffy, and Donorbox, I shipped Givebutter — now live on the
site. Genuinely free on the optional-tip model (tips on = $0 platform + $0 processing; tips off = a flat 3%
+ standard processing), with a free donor CRM, recurring giving, and campaign notifications. An Amazon
Wishlist is an easy in-kind supplement.
Hosting & deploy — live
Deployed on Cloudflare Pages: free, a fast global CDN, automatic HTTPS, Git-based deploys
with preview links for client review, and a password gate that was trivial to toggle before launch.
Domain, DNS & email — live
Kept the domain registered at GoDaddy (no transfer needed) and pointed DNS at Cloudflare
for free DNS, SSL, and CDN — with email records preserved so mail kept working through the cutover.
The site now resolves on its own .org with automatic HTTPS.
Data routing & follow-up
Every form lands somewhere with an owner — a shared Sheet or Airtable base per category (waitlist,
volunteer, contact) with the tags built into the form structure, so no inquiry goes unanswered.